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Terms & Conditions

Terms & Conditions — The Pure Aroma

Acceptance of Terms: By accessing and using The Pure Aroma website, you accept and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website immediately.

Privacy Policy: Your use of this website is governed by our Privacy Policy. We encourage you to read the Privacy Policy to understand how we collect, store, and use your personal information and how we protect your privacy.

Products and Services: The Pure Aroma offers essential oils, aroma oils, perfumes and related wellness products. Product descriptions, images, availability and pricing may change without prior notice. While we strive for accuracy in product information, natural variations in color, fragrance or appearance may occur and we cannot guarantee absolute precision for every item.

Ordering and Payment: To place an order you must provide accurate and current contact and payment details. We accept a range of secure payment methods. All orders must be paid in full before they are processed and shipped.

Shipping and Delivery: Estimated delivery times and shipping details are provided at checkout. We aim to deliver promptly; however, The Pure Aroma is not responsible for delays, loss or damage caused by third-party logistics partners or carriers.

Returns and Refunds: For information about returns, exchanges and refunds, please consult our Return & Refund Policy. That policy explains eligibility, timelines and the steps required to request a return or refund.

User Accounts: Some website features may require registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please provide accurate and complete information when creating or updating your account.

Prohibited Activities: You must not use the website for unlawful activities or otherwise breach these terms. Prohibited conduct includes, but is not limited to, uploading malicious code, attempting unauthorized access to systems or accounts, and engaging in any action that disrupts or damages the functionality of the site.

Intellectual Property: All content on this website—text, images, logos, product descriptions and branding—is the intellectual property of The Pure Aroma or its licensors. Unauthorized use, copying or distribution of our content is prohibited unless you have our prior written permission.

Changes to Terms: The Pure Aroma reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon posting on the website. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

Contact: If you have questions or concerns regarding these Terms & Conditions, please contact us via the Contact page on our website or email us at contact@thepurearoma.com. We will respond as promptly as possible.

Thank you for choosing The Pure Aroma. We are committed to delivering authentic, natural and high-quality aroma products for your wellbeing.

© The Pure Aroma. All rights reserved.

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